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Brandon knows the value of customer service. When no one else would help, he took care of the situation and problem immediately done. What a pleasure to do business with you. 👏👏👏
Dave and Garber were accommodating and professional. This is the third car I’ve purchased
Great experience as I believe that customer service is key. Jackson who was my sales rep did an excellent job with the purchase of my 2019 AudiQ5.
Great service department. With an appointment in and out in no time.
I have been going here for years. I completely trust that they will only do work that is needed.
Great cars and awesome salesman!! Ray Henton!!
I had a GREAT experience with Tim and the dealership. Thanks all! Getting to know my new Macan ! Lynn Miles Timineri
David was very helpful with the purchase of my new Q5, and more so in patiently walking me through the technology and features new to me. He synced my iPhone to my new car and explained what I needed to do to connect my garage door opener. Very helpful!
(Translated by Google) Very good attention to the public. (Original) Muy buena atención al publico.
Our car is fixed and ready to go the minute we picked it up
Great experience/very helpful and always willing to assist. Definitely recommend working with him and no high pressure!!!
My experience is always good the staff is very Professional
Very nice dealership.andrew my salesman was very professional and so was the finance manager.could speed up the processing paperwork.
Jon was great to work with, I would buy a car from there in the future.
Today was very professional and very honest job! Congratulations 👏
Friendly employees lots of smiles...also a clean building
Fast service and nice people. They have a new thing where they video and explain what was done with your car.
Nice people, good place to buy a car!
I needed something to make myself feel better. What better way than to replace the old with something new!
When I met David McAloose, I was at the dealership to purchase my very first Audi. I had so, SO many questions! David was patient, ridiculously knowledgeable & so very helpful! The entire purchase process was simple & David was always there to help answer all my questions, even after my purchase! When I brought my car in for an oil change several months later, he was walking through service & stopped to ask how I was. He recognized me before I even recognized him! I think that, alone, says a lot about how friendly & personable he is & ...
I just recently purchased a 2020 Honda Pilot from Garber. I wasn't planning to because I had already started an online purchase for one from an online dealer. Then I saw Garber had a similar one for a similar price. I called Garber right away and spoke with salesman James Brodsky. He was super friendly, knowledgeable, and patient with my kids! He was able to show it to me right away and take it for a test drive. Afterwards, I told him if he could match the deal I already had online for the vehicle and my trade, I would ...
Very friendly staff as soon as you walk in the door. They were very accommodating. The whole facility was very clean.
David was great from the moment he introduced himself. Very informative. No high pressure sales which was a relief. He answered all my questions and understood when I said I needed a few days to think it over. I called a few days later and said I was ready to buy. He handled everything! Very professional! Kudos to David and the Audi of Rochester team.
My better half and I went in to look at a vehicle we were considering-- Joe, our salesman, was courteous and professional, graciously answered all our questions, and warmly welcomed us to return as we got closer to finalizing our purchase decision. A great team and a great experience!
Wonderful experience very happy with how David took the time to explain everything to me. I wouldn't hesitate to do it again. I also luv my ride. Thanks Dave
great dealership, one of the best, knowledgeable and highly professional service advisors, supporting staff and technicians --
Garber was fantastic with the whole process of ordering our new car from Garber Porsche! Tim helped my Husband and was very quick to follow up on any questions we had and continuously updated him as well! I would definitely recommend and use Garber and go through Tim again! Thank you Tim!!
Excellent service. Loved doing business with Garber Honda. Would definitely recommend this place . I liked how helpful was my sales analyst Michael Maybee. Thanks for your help.
My car got totaled and I was on a very tight timeline with my rental company, Audi of Rochester slapped me in a new car in no time. My only two dealership experiences have been with Audi of Rochester and I’m one of the few who don’t dread going to the dealership. Fantastic!
Nice cars here
Bought a 2017 nissan altima sr. Great price and wasn't a hassle at all. John was great salesman
Best experience I’ve ever had buying a new car ! Easy process from start to finish !!!
Hi , just bought A new AudiQ5, well used , but in great condition , David was awesome 😊, he’s the go to guy at Audi in Rochester 😊
It's pretty darn good, estimations are fair, the people are kind and they get the job done quickly. Any problems that might come up they give you an immediate notice
Audi of Rochester was exceptional in its customer service and welcoming environment. Each time I entered the showroom they welcomed me and asked how they could help me. David McAloose an Audi Brand Specialist was exceptional to work with, extremely knowledgeable and helpful in answering all my questions and demonstrating the technology features of the A4.
David was very helpful with my car buying experience. I would say it was my best experience I’ve had with buying a car. He spent a lot of time with me making sure I understood all of the technology, and I never felt like he was trying to rush me out. He is very patient and helpful with any questions. I would highly recommend him.
There is ONE (1) intricate piece of the GARBER PUZZLE that truly has and does standout. MR. TODD TRASK is a piece of sugar...of leadership who unfortunately moved from this portion of GARBER. SIR-MR. TODD TRASK ESQ, A TRUE Honda Service Manager who was and IS NUMBER ONE. MR. TRASK was first and foremost dedicated to GARBER. Unlike many Service Managers, this man was always ready to listen, offer advice, was knowledgeable, genuine, sincere, honest, and CARING....and he IS/WAS available. Accolades can NEVER say enough for or about this Mr. Todd Trask. THANK YOU - MR. TODD TRASK ...
(Translated by Google) wedding party (Original) Noce place
Great honda dealership super friendly efficient. Annie, Elizabeth and Trevor were great with helping me find out what was right for me. Will definitely recommend to anyone. Will come back in the future. Worth the 2 hour drive.
Audi sales staff were excellent. Very patient and accommodating. Well worth the drive.
Friendly and helpful staff. Worked tirelessly to solve the problem with my vehicle
Fantastic staff with great service from service team through to the sales team! Second car from the Audi Rochester dealership. 100% recommended, seemless transaction, love the car!!!
Very few cars to pick from so your force to get models and colors really don't want. In turn it undermined complete satisfaction as a first time Audi buyer.
The dealership was great, the staff were all friendly and knowledgeable. The hours and available vehicles met our needs. I would definitely shop for another vehicle there.
David was great to work with. Such an easy, smooth experience. From being put in touch with David, to ordering my vehicle and then taking delivery. I look forward to working with him and the dealership for all my services.
David McAloose 🌟 the best salesman! He was super informative, easy going and up front. The best buying experience I have ever had. David made my trade-in and purchase process quick and easy. He even delivered the car himself to my home (1hr & 30mins from dealership)! Would HIGHLY recommend.
Just picked up an A6 Allroad! Dave was great, informative, without the hard sell, and easy to deal with. He took care of insurance, plates, registration and financing smoothly.
I highly recommend David and Audi of Rochester. They helped me find the car that I was looking for and the process was simple.
Nicholas N was awesome helped me set up phone invaluable help!!!
Allison Avery is outstanding to work with! The transaction was seamless and I love the new car! We will be purchasing another vehicle from her in the future!
I was so pleased with my purchase experience. I traded in my Q5 for a newer model. Dave made it stress/hassle free! He was very professional, easy going and knowledgeable! I’m so glad he was my sales person! Would do it again tomorrow!
Have used Garber as local Honda dealership since arriving in ROC in 2012. Service dept is generally very easy to work with and not too pushy.
Went as a guest with my buddy; customer service was exceptional and only Reason for four stars was the car her wanted was out of stock
Great support and outstanding service all around by everyone involved from the test drive and through the entire buying process. Would definitely recommend to anyone looking to purchase a vehicle.
We recently leased a Q3 Audi from David McAloose at Garber Rochester NY. David was highly recommended by a friend and simply said, he exceeded expectations ! David, our Audi Brand Specialist, and Manager Kenneth Mariotti made this lease the most pleasurable vehicle experience I have ever had. The vehicle selection and transaction process was actually customer focused and enjoyable. They were knowledgeable, responsive to all our questions, followed thru on all their commitments and made us feel very comfortable thru the whole lease process.. I highly recommend David and Kenneth and they are on the Top of my Dealer List ...
Buying a new car at Garber was a very nice experience with no pressure and a very friendly staff. My sales associate, Annie, is very personable and patient. She provided information and options on different types of Honda vehicles and I was able to make a decision to buy a Pilot. The owner of the company also chatted and thanked us for our purchase. Michael from the business office was very helpful in finalizing the purchase.Upon picking up the vehicle, Annie took her time and showed me all the functions and workings. My overall experience with the Garber team ...
I live in New mexico and bought an audi from David in New York. It was the smoothest and flawless transaction I have ever had. David is a fantastic person and the dealership is excellent. I can not say enough how David kept me updated and the ball rolling even on his day off or after work. I would and will continue doing business with these quality people. Absolutely fantastic!!!
Can not say enough good things about Garber honda from sales to service nothing but excellence
I learned a lesson when dealing w/Porsche. They will get to your needs when they feel like it. Paul and the service dept. at Garber do the best they can and work hard for their customers. Too bad Porsche in Atlanta do not share their fine customer service.
Service department was excellent
We are so thankful to have Dave work with us on the purchase of our 2021 Audi Q7. Dave is extremely knowledgeable helped us find the perfect Audi for our family. He has been in contact regularly making sure to answer any questions we may have. We would definitely recommend Dave in the future as our experience has been nothing less than exceptional.
David was knowledgable, courteous and provided a comfortable non-pressured experience. I would recommend contacting him if you thinking about purchasing a new or used car.
Allison was excellent. She did a great job going over the details of the cars I was interested in, and took care of a couple of concerns I had.
Allison is fantastic. She made my out of town purchase smooth and seamless, including doing the bulk of the work on her day off to ensure she made everything happen for me. She is extremely responsive and it goes without saying that I will be seeking her out to facilitate my next purchase.
Awesome , friendly personal .
They have nice cars and trucks
Had an appointment, got in right away. Oil change and tire rotations performed and out in1 hr.
Garber took good care of my vehicle today. I waited and was able to work with a good wifi connection.
Bob was super nice and honest! I appreciated all the help he gave me! The car I got is so nice!
A lot of future desired cars & SUVs there.
First Audi purchase and our first purchase from Garber Automotive. The entire team At Garber lead by Lidia went far beyond any luxury car dealer we have bought from in the past. That list includes Lexus. Mercedes, and BMW. From the moment we started shopping all four brands and this was during Covid. Lidia by far was the most engaging, help[ful, polite, and knowledgeable. The impressive thing was if she didn't know the answer she would immediately seek out the answer from a mechanic or other team member. She asked what we wanted the vehicle to do for ...
Buying my second vehicle from a dealership here was a great experience here. Upon entering Lidia almost immediately offered a test drive in the RS5 I came to look at. I was very happy with the vehicle, but was also considering a new S5 that they had. I came back a second time to look at the other car, and was invited to return a third time to compare the two vehicles again. Lidia was very knowledgeable with the vehicles and made the decision a little easier for me. I cannot thank her enough for her patience while I was ...
Great dealership. Great car buying experience thanks to David McAloose and the entire staff! Love my Q5. I will do business here again! Thank you.